Shipping policy

1. Processing Times

Orders are typically processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Methods

We ship using trusted carriers such as:

• Royal Mail
• Other courier services

Shipping options and costs will be displayed at checkout.

3. Delivery Times

Estimated delivery times:

• UK: 2–5 working days

Please note these are estimates and not guaranteed.

4. Pre-Orders

If your order contains a pre-order item:

• Your order will be dispatched once all items are available
• Release dates may change

5. Delays

We are not responsible for delays caused by:

• Postal services
• Customs
• External factors beyond our control

6. Lost or Missing Orders

If your order has not arrived within a reasonable time, please contact us at:

[your email address]

We will investigate with the courier and assist where possible.

7. Incorrect Addresses

Please ensure your shipping address is correct.

We are not responsible for orders sent to incorrect addresses provided by the customer.