Refund Policy

1. Returns

You have the right to return most items within 14 days of receiving your order.

To be eligible for a return:

• Items must be unused
• Items must be in original, sealed condition

2. Non-Returnable Items

Due to the nature of trading card products:

• Items cannot be returned unless faulty

This includes booster packs, boxes, and other sealed products.

3. Faulty or Damaged Items

If your item arrives faulty or damaged:

• Contact us as soon as possible
• Provide details and photos if requested

We will offer a replacement or refund where appropriate.

4. Refunds

Once your return is received and inspected:

• Refunds will be issued to your original payment method
• Processing times may vary depending on your provider

5. Return Shipping

• Customers are responsible for return shipping costs
• If the item is faulty or incorrect, we will cover return costs

6. Pre-Orders

Pre-orders may be cancelled before dispatch for a full refund.

Once dispatched, standard return conditions apply.

7. Contact Us

For returns or refunds, contact us at:

thetavernkeeper@thegatheringpost.co.uk